Learn How to Overcome a Fear of Public Speaking – by Josh Popichak

The following Article was written by Josh Popichak and published in the June Issue of Steve Harrison’s Book Marketing Update.  It is offered here by permission of the author.

Have you ever had a nightmare about having to make a speech, or found yourself panicked about speaking to a group in real life? If so, you’re far from alone. Whenever Americans are surveyed about their greatest fears, the fear of public speaking is usually at the top of the list. Why is that? According to executive coach and communications expert Richard L. Hudson, many people can trace their anxiety about public speaking to a traumatic incident as a child or teen. “A lot of us had our first public speaking experience in school…and it was just about the time…when most of our classmates were pretty brutal,” he says. “Even if you made a little mistake, you’d get teased like crazy.”

 Fortunately, there are many time-tested techniques and systems for overcoming this phobia. It’s definitely worth the effort. Learning to become a powerful speaker can have a profound impact on your life and professional success.

 Succeed by learning to connect with an audience

 Houston criminal defense attorney Tyrone Moncriffe is a great example of someone who transformed his career after he developed stronger speaking skills. He had consulted public speaking expert Sandra Zimmer early in his career as a trial lawyer, complaining that he could not make a connection with juries. Moncriffe realized that he was not winning as many cases as he should have because he was “somehow alienating” the jury. After Zimmer helped him learn some techniques for befriending the people on a jury, “he got to where he was pretty much winning all the time in the courtroom,” Zimmer reports. After a few years, Moncriffe gained so much confidence that he decided to enter an international speech competition called the International Platform Association Competition. This prestigious event is held every summer and people come from all over the world to compete. He’d asked Zimmer to coach him, and she agreed. “I just reminded him to do all the things that I had taught him to do; to ground himself in his body…and to tell (his) story simply, from the heart,” she recalls. Thanks to these instructions, Moncriffe went on to win the competition, and became the first first-time competitor ever to win it. He told Zimmer that while his competitors were performing in front of the audience, he had learned how to become “at one” with the audience.

 “It is utterly amazing how much confidence you have in yourself once you know you can speak,” Zimmer concludes. “It transforms the way that you ‘be’ with people. Once you learn how to be with others, you can make a connection with anyone, anywhere, in any kind of situation.” Zimmer’s route to training others to feel comfortable speaking began when she was an actress in a production of “Camelot” in Hawaii more than 20 years ago.While performing a scene in front of 200 people, she almost lost her costume. Somehow, that experience helped her drop her defenses and awaken her ability to feel totally present in front of an audience.

Fortunately, it’s possible to develop the same skills without going through a “wardrobe malfunction” on stage. Once she understood the power of presence, Zimmer began to teach others how to create a profound connection with a live audience. She went on to facilitate hundreds of groups and help thousands of people transform their stage fright and fear of public speaking. She often works with professional and creative clients, from doctors, lawyers and business executives to speakers, authors, actors and singers.

 Why introverts may make the best public speakers

 Zimmer says she helps all her clients feel comfortable in their own skin. “You’ve got to be able to be in front of a group and connect with your own feelings, even if your feelings are tense and anxious,” she explains. Once you feel grounded, you can begin to develop a style of speaking which is authentic and uniquely yours. This is particularly important for introverts, who “have to be authentic, or they feel terrible,” she explains. Surprisingly, Zimmer believes that introverts often “make the best public speakers, because they have the most passion.” That’s encouraging news for writers who feel most comfortable working in solitude but have an important message they want to share. Zimmer estimates that 85 to 90 percent of her clients are introverted. She tells her clients that the final step in developing confident public speaking skills is to “work on telling stories.” Authors, in particular, have lots of stories to tell. “And when they’re telling their stories they’re comfortable. So it’s a matter of telling stories and making your points. And that’s it in a nutshell,” she explains. “Once you know that you can speak, it’s like life begins to bring you opportunities to share and to make a difference,” she adds.

 Develop your internal focus

 Richard Hudson, who is the author of 70 Steps to Speaking Success and the creator of a seminar called “Speak Your Mind, Without Losing It,” instructs his clients to focus on their audience, rather than on themselves. That’s because “if they are asking themselves, ‘Why am I here?’ or ‘Why am I front of an audience?’ that can have a real detrimental effect,” he says. Hudson specializes in helping speakers prepare for any distractions they may face. For instance, he helped a church pastor recover from a traumatic incident that occurred when she spoke at a graduation exercise for a group of nurses. “She was doing just fine, and then a baby started crying,” Hudson says. “She started talking to herself, saying ‘Why doesn’t somebody take that baby out?’” and she lost her concentration, and as a result, she lost her way during her speech, he explains. It helps to think of public speaking as a kind of sport, Hudson suggests. Like an athlete, you’ll need to prepare yourself mentally before your presentation. But you also need to stay flexible. Monitor your audience’s reactions and change your approach if they appear disengaged. “Connect with what’s important to your audience about what you’re saying,” he advises. “Once you’ve decided what your message is…stay connected with (your audience) and notice their response.”

 Channel your emotions and move your audience

 While emotion plays a big role for successful speakers, many people misinterpret their feelings before giving a speech. Hudson’s clients would often say to him, “I must be afraid because I have butterflies in my stomach, my knees are shaking and I have a dry mouth.” But when he pressed them about why they were experiencing these symptoms, they had a hard time deciphering whether they were feelings of fear or excitement. “They were noticing physical sensations, but they were interpreting them as fear.” So he helped them realize that these emotions of anticipation and excitement are normal, and can actually help them convey their passion to their audience. When Hudson speaks, “one of the things I think about is ‘what emotion do I want the audience to have when I finish, or during various points (in the speech)?’” he says. Because emotions are contagious, the best way to get an audience to experience an emotion is for you to express that emotion too. Hudson consciously chooses stories that match the emotions he wants to convey. By doing this, and by speaking from the heart, “you actually lead the audience to the emotion you want them to have,” he concludes.

 Speakers who make most of their money on back-of-the-room sales of their books and other products agree: moving their audience’s emotions also tends to motivate them to trust the speaker and want to buy their products. Like Zimmer, Hudson tells his clients that confident public speaking can open doors to opportunities they may never have dreamed of. Because there’s so much technology in between us and other people, we tend to forget the power of speaking to a live audience. “I think that those experiences are even more important now,” he says.

 Additional tips from other experts

Along with her book, It’s Your Time to Shine: How to Overcome Fear of Public Speaking, Develop Authentic Presence and Speak from Your Heart, Zimmer recommends two other authors whose work she admires: Lee Glickstein and Janet Esposito. Glickstein, who overcame a severe fear of public speaking when he was in his late forties, is the author of Be Heard Now! Tap Into Your Inner Speaker and Communicate with Ease and the founder of Speaking Circles International. To mentally prepare for speaking in public, he advises his students to “spend a minute with yourself in the mirror in silence” before beginning a speech. “Just breathe with yourself and feel the stillness under your feet,” he says. “Notice any discomfort and realize that’s what you take out to audiences,” he adds. Esposito, who also suffered from a debilitating fear of speaking in public, is the author of both Getting Over Stage Fright and the Amazon.com bestseller, In the Spotlight: Overcome Your Fear of Public Speaking and Performing. A private coach and workshop leader for people with public speaking and performance anxiety, Esposito’s favorite piece of advice is to remember that a speaking engagement is “not about you.” “When we are fearful, we tend to get very consumed with ourselves and what others may think of us,” she explains. Remember instead that your audience is there to hear your message.

 5 keys to overcoming your fears and becoming a successful speaker

 1.  Be authentic. You’ll feel more at ease if you know you’re being yourself, and your audience will react positively. “Speaking is not about learning to be a good performer; it’s about learning to be who you are in front of others, so that you are free to share your expertise,” Sandra Zimmer says.

2.  Focus on your audience. Once you stop focusing on and worrying about yourself, you will be able to forge an emotional connection with your audience, which is something all successful speakers can do.

3.  Prepare yourself for possible distractions. Distractions such as ringing cell phones can derail even accomplished presenters. Richard Hudson recommends that speakers think about the most important thing they want to communicate — and pay close attention to their audience’s reactions — to maintain a heightened level of concentration.

4.  Try Toastmasters. Toastmasters International (TI) is a nonprofit organization that operates clubs worldwide designed to help individuals improve their public speaking skills. Many successful speakers received their training from TI. Personal historian Dee Dees says that after joining TI she went from being “so shy I couldn’t lead a group in silent prayer…to someone who can speak comfortably in front of hundreds, teach workshops to dozens, or have an intelligent conversation with a stranger.” Toastmasters can help novice speakers overcome their fears, think on their feet, develop organized presentations, build confidence “and so much more,” she adds.

5.  Practice, practice, practice. “Prepare, practice, present (and) prosper,” advises vocal trainer Sally Morgan. Preparation, which can include videotaping yourself or “practicing your presentation out loud in front of your family or your dog,” will increase your confidence and help you develop your own voice.

 
 

Make Full Connection to Enhance Communication

 

Underneath the words, intentions and body expressions, communication is a dance of being with another person.  In communication, making connection is often more important that the actual words spoken.  We don’t have to be perfect wordsmiths to be good communicators if we can learn to engage in full connection with others.

 Full connection is an exchange of subtle energy underneath the words and actions.  To make full connection means to both give and receive attention and energy while being with another.  This enables you to affect others and be affected by them.  In full connection, you can have a deep impact and influence on another and you allow that person to influence you in return.

 In our Acting for Self-Expression class, we discovered that people unconsciously seek to balance subtle energy in every interaction.  Problems in communication can occur because some people push energy too hard at others and some people withdraw energy too much instead of asserting.  The interesting thing is that it does not matter what the content of the communication is.  No matter what the words are about, there is a desire to balance energy in any connection.  People who push energy too much at others want to be receiving more.  But they can’t receive until they pull some energy back.  People who withdraw energy, do so to avoid conflict.  But because they are pulling their energy back so much, it causes the other to come forward more aggressively, creating a feeling of being pushed.

 If one person will attempt to balance the energetic connection, the other person will automatically adjust their energy to come into balanced contact.  If the pusher will pull energy back, the one who withdraws will be able to come forward.  If the one who pulls back will assert energy, then the pusher will relax, soften and receive more.

 If you find yourself feeling overwhelmed by someone who is too aggressive, try sending energy forward to meet that person until you feel an equal balance of energies.  You will notice he or she softens and starts to receive you.  If you are frustrated by someone who does not respond to you and you are working too hard to connect, try pulling your energy back and let that person come to you.  You will probably see that person strengthen in energy and come forward to meet you half way.

 Become conscious of the energy exchange between you and others.   Experiment with what you have to do to balance the energetic connection with different people.  Balancing the connection will prevent there from being a psychic undertow below the surface of your conversations.  With little effort, you may find that you are able to give and receive more power, speak more truth and be more present in all your interactions.

 
 

Transforming Negativity into Joy!

 

 

Things quiet down at the beginning of the summer.  So, I have been taking more time for introspection.  Doing some deep inner focusing to see if I can get inspired to create some new classes.  I ask myself, “What is it that I have really learned to do in my lifetime?  What have I conquered and mastered?” One word floats to the top – Emotions!  I know how to transform emotional energies.  I have conquered fear, anxiety, sadness and depression. There are no feelings that I am unwilling to feel, no emotions I can’t transform easily.

 Last weekend, I felt irritated, edgy and angry.  It seemed like everything that happened caused me to feel anger.  Once I realized and acknowledged that I was feeling angry, I decided to clear it out.  It took me less than an hour to clear out all the negativity and return to a state of joy.  Oh, Joy! That I can do this so easily now!  I am enormously proud of this skill that I have mastered.  After many years of living in an emotional quagmire, addicted to negativity, it is such an achievement to be able to transform yucky anger so quickly!

 How did I do it?  I’d like to share that in hopes it may make a difference for you who are reading this article. The steps to my emotional clearing process are threefold – Accept, Express and Replace.

 Accept – The first step in transforming negative emotions is acceptance.  Simply acknowledge the feeling and accept that you are experiencing it.  Don’t try to deny or push away the feeling as that will make it stronger.  Just let yourself have the feeling.  That means feel it in your body.  Sit very still and notice where the emotion lives in your physical body.

 Express – Once you can feel it consciously in your body, express it somehow.  Do something to get the emotional energy “in motion.”  Move it out of your body.  You can sing, dance, scream, act it out, paint it, stomp it out.  Really it does not matter how you express it – just express it until the emotional intensity is gone from your body.  In my case, this weekend, I punched and kicked for awhile and then I vocalized it out by vocalizing sharp, aggressive, red sounding “E” vowels.  It only took me about five minutes to get the negative emotions out of my body.  And it was FUN!

 Replace – Finally, replace the negative emotion with a more positive emotional quality.  In my case, I just sat down to meditate, visualized love and light and allowed them to come from my soul into my body.  If you have a favorite prayer or meditation practice, you can use it at this third step.  You might ask God to fill you up with the positive qualities you want to experience.  Then, just let it all come into your body.

 Once you know these three steps for transforming negative emotion into positive energy, you will feel such a sense of joy that you can go through any feelings and emotions.  You never have to be afraid to get stuck in negativity again.

 
 

You Can Be-Come Anything You Want to Be.

 

I studied acting for many years. I thought acting would help me become somebody.  I think it did.  Much of what I have become and been able to accomplish is due to my acting training and experience.

 The one thing I learned from acting is how to become something new.  To become means to be comfortable with new qualities, behaviors and skills.  Think about what an actor has to do.  He has to transform his own thoughts, feelings and actions into those of the role he is playing, the character he is portraying.  To do this well, he has to commit to those thoughts, feelings and actions so that he believes in what he is doing and so that others (the audience) believe in him as well.

 I want to be clear, acting is not faking.  The actor must believe in what he is saying, feeling and thinking.  Acting is about being real with what you feel in the moment of the play.  Acting is, in fact, a transformational experience.

 You can learn to transform yourself using similar techniques that actors use to create characters.  Your objective is to become something new and to be comfortable with whatever the new quality is.  Here is how you do it:

  1. Decide what you want to become – maybe more confident, connected, attentive, powerful, expressive, you name it.
  2. Identify the script you are currently playing – what is in the way of having the desired quality.  Ask, “What do I tell myself to explain why I am not ____.”
  3. Rewrite your internal script. Literally write a new thought that stimulates new behaviors and leads to the new quality.  For instance, say you discover you are telling yourself that you are shy and uncomfortable with new people.  Write a new script like, “I really like other people and I enjoy connecting everywhere I go.”  When you start telling yourself this story, magic happens! You are thinking differently and you will start to act differently.
  4. Physicalize your new quality.  As an actor has to discover how his character walks and talks, decide what physical characteristics will help you act “not shy.”  In your living room, practice walking and talking the way you see people who exhibit confidence do.
  5. Use your imagination to get into the skin of your new “character.”  This is my most secret technique for embodying desired qualities.  I used to use it to help me create characters.  Then I discovered I could take on any quality I wished to express using this same technique. 

 First, get into a relaxed state with eyes closed. Then imagine a person who is like the person you want to become. Visualize yourself walking up to this person and having a conversation.  Ask the person how he was able to be like he is.  Ask what you can do to be like him.  Listen to what the imaginary person says.  Then, imagine that you step inside his body.  Walk right in and turn around and wiggle down into his skin.  Give yourself a little time to settle into the skin of your imaginary person.  Notice how you feel to be in his skin.  What feels different in your body.  Finally walk around the room.  Talk outloud.

 In the beginning, this exercise may seem strange because you are not yet comfortable with the new feelings and behaviors. But after you do this exercise a few times, you become comfortable.  You become the quality you desired.

 Yes, you can become anything you want to be.  You have within you the possibility of expressing all the qualities of humanity. With a little effort and practice you can be comfortable being whatever you wish.

 
 

Thanks to Kathy Reiffenstein

Many thanks to Kathy Reiffenstein who writes the popular Professionally Speaking Blog on Creating Confident, Persuasive Speakers!

 

Kathy wrote a superb review of my book, It’s Your Time to Shine: How to Overcome Fear of Public Speaking, Develop Authentic Presence and Speak from Your Heart.

 

For many valuable ideas on public speaking, visit Kathy’s blog and website.  Here are a few of Kathy’s other recent posts:

 

 
 

Being Genuine and Being Authentic

 

Beverly Dracos, a writer for business communications and owner of Genuine Communications.com, astonished me with her understanding of the use of words “authenticity” and being “genuine.”  Bev loves language and has made a serious study of the meaning of various words that relate to genuineness. I have always used authentic and genuine interchangeably, but Bev draws a clear distinction between them. Her distinction is really worth noting for speakers and communicators.

 The word “authentic’ refers to how you are being yourself.  It is a reference to self-expression.  That is, how you express yourself reflects how you really are inside, what you are thinking, feeling, perceiving and believing.

 The term “being genuine” is more about how you relate to other people.  You are genuine when you reach out to others in a caring and authentic way. Being genuine means being warm towards other people.

 In my work, I make a distinction between self-expression and communication.  Self-expression is simply externalizing what is happening in your inner world of thoughts, feelings, beliefs, values and perceptions.  Communication is self-expression that also shows care and concern for others and how they might receive the message. So, you can be authentic without being genuine.  You can express yourself authentically without reaching out in a caring way to others.  So, according to Beverly’s understanding, you can self-express authentically; but until you are being genuine with others, you are not communicating well. 

 Here is an example.  Mary Anne is a supervisor at a manufacturing plant.  She was promoted a year ago to supervisor because she was very efficient in her production tasks.  Mary Anne expresses her self authentically a lot.  She says whatever she thinks and feels without regard for what others feel about her messages.  As she functions more and more as a leader, she is starting to get some complaints from her employees and even from her executives.  Why?  Because she is not being genuine with people.  It’s true she is authentic, but she does not stop to think how she is coming across to others when she expresses herself.  That is hurting her relationships with co-workers. She is not communicating warmly and genuinely.  As a result, others experience her as abrasive and uncaring.  What Mary Anne will need to learn is how to express her self genuinely with co-workers, as well as authentically.

 Do you get the distinction now? How about you?  Do you express yourself authentically?  Are you also genuine with others?

 
 

Speaking Tips From Broadway Acting

 

I found a wonderful blogpost by Kathy  Reiffenstein at Professionally Speaking Blog that I simply must share with you!  Kathy draws some valuable lessons on speaking from the Broadway production of A Little Night Music.

So much of my skill as a speaker and speaking teacher comes from my training as an actress.  So it is delightful to see another presentation coach reminding business presenters about the many lessons learned from stage actors.

Enjoy the video clips of Catherine Zita-Jones and Angela Lansbury who shine in this production. Catherine just won the Tony Award for her performance. 

Actors are trained in concentration as well as authentic emotion. What you will see in the video clips is the presence that Catherine and Angela have as they perform.   And you will FEEL the raw emotion as Catherine sings Send in the Clowns.

Thanks Kathy!  For a wonderful post!

 
 

Married to Powerpoint

 

The following is a post written by my friend and client Leigh Mires, Principal and Training Director of Walter P Moore Engineering.  She and I have been working for seven years to train their engineers to reduce their dependence on PowerPoint.  I guess we have more work to do!

 

Married to PowerPoint

 Cate Blanchett, portraying Queen Elizabeth I in the 1998 film Elizabeth, held out her hand to display her royal ring and exclaimed to her close advisor Lord Burghley, “Look Lord Burghley, I am married to England!”  When it comes to making presentations, we spend so much time over the glow of our computers creating slides that we might as well be married to Powerpoint.

 Typically a presenter will spend an average of two minutes of time per Powerpoint slide.  I often quote this rule of thumb to course developers when they send me a 157 slide presentation designed to be delivered in 90 minutes.  When I send the presentation back telling the developer to cut their slides in half, I’m usually met with a response like, “oh, I’m only going to spend a few seconds on most of those slides!”

 So, I decided to conduct my own research.

 This week one of our senior leaders delivered a new course in our Business Development Training Series titled

An Introduction to the Basic Business Development Process.  He delivered this course to our offices in two different ways – one way by webcast to non-Houston offices and another by live presentation in the Houston office.  Both presentations utilized PowerPoint.  I timed him when he delivered his webcast to the Austin office and had a co-worker time him when he did his live presentation in Houston. Here are my findings:

 Via Webcast – average time spent per slide = 73 seconds

Live seminar – average time spent per slide = 85 seconds

 Note that the webcast delivery method had no audience participation until the presentation was finished and our executive opened it up for questions.  Otherwise, there was no planned audience interaction designed for the training.  And, I believe it is safe to say that there was no surprise that the live seminar clocked longer per slide due to the live, open access the presenter had to the audience.

 While these findings show an average of less than 2 minutes per slide, based on the density of slides I typically review for technical seminars and client training, I believe the 2 minute rule is pretty accurate.  It especially holds true since effective training usually has built in methods for audience interaction.

 Leigh A. Mires

Principal
Director of Organizational Development + Training

WALTER P MOORE

 
 

Expressing Genuine Warmth

 

 A wonderful new client gave voice to her goal of expressing more warmth.  I think this is a great goal for everyone!

 Warmth is an emotion, so it can’t be simply acted out.  You can’t behave like you are warm because others will sense you lack of real warmth. You can’t DO warmth, you must feel it so that you can BE it and express it authentically.

 All emotions are subtle vibrations that flow through and radiate out of the physical body.  To radiate warmth, you must generate the feeling of warmth within your body by filling your body with caring, active goodwill and love for yourself and others.  This can be intentionally achieved.

 We have within our bodies a nervous system with energetic centers along the cerebrospinal canal that can be lit from within through focus of attention.  These centers exist at seven main areas along the spine – at the base of the spine, the area between the base of the spine and the navel, the navel center, the heart area, in the throat, between the eyebrows and at the crown of the head. In just a few minutes of focused attention, we can intentionally generate a lush warm feeling inside these body centers causing us to feel genuine warmth for ourselves and for others. The action of focusing attention into an area of the body causes energy to move into and fill up that area. If you fill up your entire cerebrospinal column, you create an inner feeling of warmth, flow and ease that others can sense. Below is an exercise you can try for yourself.

 

Energizing Exercise to Fill Yourself Up

 Sit or lie down in a comfortable position.  Close your eyes. Take a few deep relaxing breaths and let your body sink into whatever you are resting upon.

 Focus Attention down the Front of Your Body.  Place your attention at the crown of your head. For a few breaths, simply watch the crown of your head.  Then focus your attention between your eyebrow and watch for a few breaths.  Next, focus your attention in the front of your throat area and watch for a few breaths.  Then focus in the front of your heart and watch for a few breaths.  Now bring your attention to the front of your solar plexus just above the navel and watch for a few breaths.  Next, focus in the front of the area about three inches below your navel and watch for a few breaths.  And now focus your attention at the base of your spine and watch for a few breaths.

 Focus Attention up the Back of Your Body.   Focus in the back of the area about three inches below your navel and watch for a few breaths.   Now bring your attention to the back of your solar plexus just above the navel and watch for a few breaths.  Then focus in the back of your heart and watch for a few breaths. Next, focus your attention in the back of your throat area and watch for a few breaths. Then focus your attention in the back of your head opposite the eyebrows and watch for a few breaths. Finally, place your attention at the crown of your head. For a few breaths, simply watch the crown of your head.

 Rest for a few minutes with a kind of open attention inside yourself and notice how you feel.  You may feel fuller, more comfortable in your skin, more relaxed, more energized or somehow deeper into your body. You may actually feel warmer and more open.  You can test your warmth by going out into a public setting or into a group of family or friends.  Notice how you feel about yourself and about others.

 

People who seem warm to others possess a fullness of feeling that radiates a positive energy.  They are filled up with love for themselves which spills over to others causing others to in turn feel good about themselves.  Someone who is warm makes you feel good about yourself.  We all want to be liked and loved, but we don’t all make others feel liked and loved. Why not commit to being the one who make others feel good about themselves?

 
 

Thomas Friedman & BP – How Messages Find their Way to the Right Ears

 

I am a huge fan of Thomas Friedman.  He articulates clearly what I can’t always think for myself.  When I can’t quite clarify my thoughts about global situations, Friedman will say it in a way that makes me sigh, “Yes, that’s it!”

 In case you don’t know who Thomas Friedman is, he is a columnist for the New York Times and a three-time Pulitzer Prize winner.  His columns appear in the Houston Chronicle where I read them eagerly each week.

 Last week, Thomas said that the gulf oil spill is not Obama’s Katrina, but it is his 9/11.  In Thomas’ opinion, the gulf oil spill is an opportunity for Obama to lead us as a nation to help us end our addiction to oil.  Like George W. Bush, during 9/11, Obama is missing the chance to energize the American people to do something important and lasting that is hard to do in normal times – to mobilize the country behind a really big initiative for nation-building.

 I am knocked out by Friedman’s assessment!  Yes!  What an opportunity to make something good happen.  Let’s not miss it!

 Last week, I also worked with one of my most valued clients who happens to be a leader at BP.  He is a man who cares for his employees, his company, his country and community.  He, like all BP employees right now, is working long hours to handle all that is coming at them.  My client shared with me that Obama had said publically that the government would be keeping it’s foot on the throat of BP.  I could see the pain on my client’s face!  Friedman would have said don’t tell us to hate BP!

 I shared a bit of Thomas Friedman’s article with my client. He will have the opportunity to speak before 1,500 BP employees soon when he accepts an award for his team.  What I shared from Friedman’s column was a quote from Tim Shriver, the chairman of Special Olympics.  “…being a leader means telling the rest of us what’s our job, what we need to do to make this a transformative moment.”

 I encouraged my client to use his speaking platform (appropriately of course) to be this definition of a leader. I encourage Obama and all leaders who have the opportunity to tell us what we can do to make this a transformative moment.