Next week I am facilitating a day-long training program for sales professionals in the world’s fifth largest software company. Unlike my usual clients who feel fear of speaking, these folks will be good at speaking and selling.  They are already very successful. So, “What,” I wondered “Do they need from me?” They need me [...]

  “Has anyone ever been in prison?”  These were the words that opened W Mitchell’s talk to NSA Houston Chapter in September 2010.  Words spoken quietly in a voice vibrating from deep within his chest.  Words not spoken immediately.  W Mitchell wheeled himself to the center of the staging area, sat deeply into his wheelchair [...]

   This week, I coached a Director at a Fortune 100 company who is preparing to deliver an executive summary presentation.  Twice a year, “Steve” must present to senior executives an update that includes what his team has achieved, what they are working on, what their prospects are and what they have contributed to the [...]